Returns & Exchanges
UV Skinz thrives on happy customers! If you are not 100% satisfied with any item(s), simply return your item(s) to us at any time for an exchange or refund of the original purchase price. We use the highest quality of materials and craftsmanship and guarantee against all manufacturer defects. Please read our care instructions carefully to ensure all items last to their utmost potential.
If you need to EXCHANGE an item or items for a different size, color, or style, simply enclose the completed Return/Exchange Form along with your items in a well-sealed box or envelope. Affix the Return Label on the form to the outside of your package and mail with sufficient postage by the carrier and service of your choice. We will pay the shipping to send the new item(s) out to you. Please fill out and include the Return/Exchange Form provided with your order. (You may also print one out here: Return/Exchange Form). Private Label and clearance items may not be returned or exchanged. REFUNDS are issued in the original form of payment for the purchase price less original shipping and handling charges (if applicable).
As mother always says, “leave it in better shape than you found it!” Please take special consideration when shipping back hats as we are unable to return/exchange products that are sent back with folded or creased brims. For all hats being returned to us, we suggest sending them back in their original boxes to ensure the entire purchase price is credited back to you. We appreciate your help with this!
What if my order is damaged, missing, or incorrect?
Please send all returns to: