JOIN OUR TEAM

Customer Service 

Customer Service Team Members are a vital part of the overall customer experience at UV

Skinz. They are responsible for a variety of important tasks including answering phones,

sharing information about our product, placing orders, handling complaints and

compliments, and sometimes just providing a listening year. Ideally the right candidate also

has strong written communication skills as we interact with customers across various

platforms. Customer Service Team Members are the voice and ears of UV Skinz!


“People will forget what you said, people will forget what you did but they will never forget

how you made them feel.” – Maya Angelou


We are immediately hiring for 2-4 rockstars to join us for our busy season that generally

runs through August. If you excel on the phone and have a passion for interacting with

customers and creating memorable experiences, we would love to welcome you on to our

Customer Service Team.


Responsibilities (Including but not limited to)

  • Responding to inbound customer calls – answering questions, taking phone orders, and transferring calls to appropriate departments and team members
  • Developing positive relationships with customers and creating a memorable experience
  • Assisting the Customer Service Team Lead in resolving order issues
  • A variety of other Customer Service Tasks as needs arise
  • Alignment and connection with our company core values. This might be the most important responsibility of all!

Soft Skills

  • Great communication skills
  • Basic knowledge of email, spreadsheets, and entering/locating information on a computer
  • Empathy as a superpower
  • An understanding that, “people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
  • An ability and willingness to flex and pivot as things change from day to day based on the needs of the department
  • A “figure it out” mentality until you’re stuck, at which point you know when to ask for help without hesitation
  • Excellent at seeing a task through to completion
  • An instinct to create processes around everything you do
  • Positive outlook on life and good sense of humor is mandatory!
  • Be guided by core values that are consistent with those of UV Skinz.

The Questions

If you want to learn more, answer the following questions. We will only look at your application if these questions are answered. (Please include the answers to these questions in your email).


  1. What do you think makes a good teammate? 
  2. What personal trait are you most proud of and why?
  3. What questions do you have for us? (Just bullet point them, we can talk through the details).


The rock star we are looking for must be willing to become a part of a growing, hardworking team that is dedicated to making a difference in this world. If this job description speaks directly to you and your abilities and you are looking to add an amazing chapter to your book of life, then we look forward to hearing from you!

About Us

UV Skinz sells peace-of-mind from the sun's damaging rays. We manufacture UV protective sunwear for all ages and make it a top priority to provide the highest quality, fashionable and affordable UPF 50+ sun protection apparel products on the market.Most people don't realize that more than 3 million cases of skin cancer will be diagnosed this year or that 1 in 5 Americans will have some form of skin cancer in their lifetime. We want to help change these statistics by bringing products to the market that help families live sun safe while never forgetting how important it is to LIVE andHAVE FUN outdoors!

Job Type: Full-Time, Part-Time, Temporary


Pay: $16/hour


Schedule: Monday to Friday 8AM-5PM PST. Some flexibility in hours can be considered if needed. 


Ability to commute/relocate: Sonora, CA 95370: Reliably commute or planning to relocate before starting work.


Physical Setting: Office and/or Warehouse


Experience: 

- None required.


Education: High school or equivalent (Preferred)


Benefits: 

- Employee Discount

- SNACKS in a breakroom nicer than your kitchen

- The best company culture this side of the Mississippi

Apply

Qualified candidates please submit your resume to careers@uvskinz.com.